What materials & components are used in your jewelry studio?
The bezel settings, findings & chain we use are hand-crafted in the United States. Settings are cast with lead-free pewter, cleaned and polished by hand and plated with 24k gold and .999 fine silver, then oxidized to give them an antique like finish. Chains are created from solid brass and plated with the same process.
We print and seal images in settings and a two-part resin is poured creating a water resistant seal, however it is always a good idea to remove jewelry before showers and applying lotions/oils, as some chemicals and water can wear down the finish of metal over time.
What is your turnaround time?
Right now, all of our jewelry is handmade, when an order is placed. We strive to ship all orders within 7 days. We know things happen and sometimes you need your order quickly. If that's you, feel free to check with us before you place your order and we will do our best to expedite your order.
Do you have a wholesale program?
Yes! We’ve partnered with Faire to allow you to order your products online! More information here.
I'm interested in collaborating. No way!! Us too! Collaborating with artists, musicians, content creators has become one of our greatest joys. Please reach out here, let us know your idea and I just bet we can make it happen!
I'm interested in custom work. Does your team design an image or do we need to have an image ready?
The answer is YES! We can do either. We are happy to use a high-resolution image or logo that you have ready & the rights to use. We also love the opportunity to dream up something original together and we have a design team and resources ready to make that happen!
Do you offer bulk pricing?
Yes! We are happy to offer discounted tiers, when buying larger quantities of the same item. Reach out here with your questions and ideas and we'll get back to you within 24 hours.
It is important to us that you love your order! If it is not quite what you expected, we are happy to return it for a different item, or issue a full refund within 30 days of the ship date. Your return must be in its original condition and undamaged.
Each piece of Bel Kai jewelry is handmade from start to finish. Please know that we have set high standards for the jewelry that we send out. Because each piece is handmade, so you might see slight variations in color and design from one piece to another. It's the beauty of handmade & makes each piece even more special!
Did we answer your question? If not, please contact us here.